Shipping policy

SHIPPING POLICY

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please allow additional processing time for custom orders.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

SHIPPING OPTION	CONDITIONS	ESTIMATED DELIVERY TIME	PRICE
Economy	$50.00 and up	5 to 8 business days	Free
Economy	0lb–5lb	5 to 8 business days	$4.90 USD
Economy	5lb–70lb	5 to 8 business days	$19.90 USD
Standard	0lb–1lb	3 to 4 business days	$6.90 USD
Standard	1lb–5lb	3 to 4 business days	$9.90 USD

 

 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at avalondays21@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one. 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at avalondays21@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at avalondays21@gmail.com